The Randock Guarantee

At Randock, every piece is crafted with uncompromising attention to detail. We believe in the enduring quality of our materials and the precision of our craftsmanship. To give you complete confidence, each purchase is protected by the Randock Guarantee:

• Watch Straps: Guaranteed for 12 months against manufacturing defects.
• Tools & Hardware: Guaranteed for 24 months, crafted from 316L stainless steel for lasting strength.
• Care Accessories: Covered against defects upon arrival.

Should any manufacturing fault arise within the stated period, we will repair or replace the item at no cost.

If you experience an issue, please contact hello@randock.co.uk and our team will be glad to assist.

This guarantee does not cover natural wear, accidental damage, or misuse. It reflects our belief that true quality stands the test of time, and our commitment to ensuring every Randock piece meets the highest standards.